Support Articles (versions 4.2+)

Follow


  • SA635865 - MyListDetailsView contentadmin bug

      Adding any widget after the MyListDetailsView widget causes weird UI behavior in the content admin UI.   Reported Version Cloud Cause N\A Workaround N\A Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA634086 - Date picker UI issue on mobile devices

      We have observed that on mobile devices, the date picker either gets overflown outside the screen or gets hidden behind the footer layout on various pages in My Account.  1. Order Approval Page2. Budget Management page3. Saved Orders Page4. Order History Page5. Invoice History Page Reported Version Cloud Cause N\A Workaround N\A Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA633097 - Inconsistent Session Expiration in Spire vs Classic

      We are seeing an inconsistency between Classic and Spire.  In classic, if a user Site Timeout Minutes expires as soon as that user navigates to a different page the header updates to show the user is logged out.  However, in Spire, if the session expires the user appears as still being logged in.   Reported Version Cloud Cause N\A Workaround N\A Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA626927 - Cant assign anything to Websites

      We are seeing an issue with Spire sites where it won't allow a user to assign Cross-sells products, locations, carriers, or promotions to a Website.   Reported Version Cloud Cause N\A Workaround Turn on Master Edit Mode and you will be able to assign items to the Website Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA620135 - Missing Export in the LoadShipTo Handler chain

      There is a bug in one of the Spire handler chains. The "@insite/client-framework/Store/Data/ShipTos/Handlers/LoadShipTo" handler chain is missing the export on the chain constant.The file contains this:const chain = [AddOrUpdateShipTo,DispatchShipTosResetDataViews,UpdateContext,UpdateSession,UpdateCart,LoadCart,DispatchCompleteUpdateShipTo,DispatchSetLastSelectedShipTo,ExecuteOnSuccessCallback,];If the chain is not exported, there is no way for partners to customize this handler chain. Repo...

  • SA598577 - 'Hint text' has unreadable color

    After updating Admin Console to Epi styling - hint text got almost unreadable. In Admin Console - open RestrictionGroups Click 'Create New' View hint text below Name field Reported Version Cloud: 5.0.7 Cause After sync the Admin Console to Epi Styling. Workaround Fixed in version 5.0.9