• SA661505 - Saved credit card payment results in "visa ending in e425" message

      When saving a credit card payment the resulting description contains "visa ending in e425" when the ending in numbers are "1111". This is done by logging into the Storefront and going into the saved payments area of the user account. Reported Version 5.0.13 Cloud Cause N\A Workaround This is an operational issue rather than a bug. This happens when someone has saved a value in the tokenex vault using a non tokenFOUR value. When we go to store the token again, it returns us the previously sa...

  • SA661114 - Deactivating a product results in storefront Unhandled Error

      If a product is deactivated and the indexes are not rebuilt in the Admin Console Unhandled Errors occur in the Storefront. Searching a category that contains the product from the Storefront results in the Unhandled Error. Reported Version 5.0.13 Cloud Cause N\A Workaround N\A Message will no longer appear after the rebuilding the indexes are complete.

  • SA657606 - Spire displays incorrect warning message when creating a new List without a name

      In Spire, when user tries to create a new List without name - we show site message 'Lists_Enter_New_Wishlist_Name'; this is incorrect - the message should be 'Lists_List_Name_Required' Note - 'Lists_List_Name_Required' message shows up when user tries to save a list with only spaces in Name Reported Version Cloud 5.0.12 Cause N\A Workaround N\A Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA650660 - Insite Webusers can access the Admin Console with SSO OpenID Connect without being an Admin Console user

      Webusers can connect to the Admin Console when configured to use Open ID Connect SSO without being an Admin Console user. Only Admin Console defined users should be able to be configured for access to the Admin Console. Currently, anyone who can authenticate via OpenID Connect can log into the Admin console. As long as a user can authenticate via the SSO provider they can log into the Admin Console. Reported Version Cloud 5.0.12 Cause This is working as designed.  Specifying that this SSO p...

  • SA647857 - "Checkout as Guest" button does not appear for Dutch (NL)

      When using Dutch (NL) the Checkout as Guest button does not appear. Reported Version 5.0.12 Cause N\A Workaround N\A Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA635865 - MyListDetailsView contentadmin bug

      Adding any widget after the MyListDetailsView widget causes weird UI behavior in the content admin UI.   Reported Version Cloud Cause N\A Workaround N\A Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA634086 - Date picker UI issue on mobile devices

      We have observed that on mobile devices, the date picker either gets overflown outside the screen or gets hidden behind the footer layout on various pages in My Account.  1. Order Approval Page2. Budget Management page3. Saved Orders Page4. Order History Page5. Invoice History Page Reported Version Cloud Cause N\A Workaround N\A Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA633097 - Inconsistent Session Expiration in Spire vs Classic

      We are seeing an inconsistency between Classic and Spire.  In classic, if a user Site Timeout Minutes expires as soon as that user navigates to a different page the header updates to show the user is logged out.  However, in Spire, if the session expires the user appears as still being logged in.   Reported Version Cloud Cause N\A Workaround N\A Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA626927 - Cant assign anything to Websites

      We are seeing an issue with Spire sites where it won't allow a user to assign Cross-sells products, locations, carriers, or promotions to a Website.   Reported Version Cloud Cause N\A Workaround Turn on Master Edit Mode and you will be able to assign items to the Website Resolutions will be posted below. Please use the Follow button to receive status updates.  

  • SA620135 - Missing Export in the LoadShipTo Handler chain

      There is a bug in one of the Spire handler chains. The "@insite/client-framework/Store/Data/ShipTos/Handlers/LoadShipTo" handler chain is missing the export on the chain constant.The file contains this:const chain = [AddOrUpdateShipTo,DispatchShipTosResetDataViews,UpdateContext,UpdateSession,UpdateCart,LoadCart,DispatchCompleteUpdateShipTo,DispatchSetLastSelectedShipTo,ExecuteOnSuccessCallback,];If the chain is not exported, there is no way for partners to customize this handler chain. Repo...

  • SA598577 - 'Hint text' has unreadable color

    After updating Admin Console to Epi styling - hint text got almost unreadable. In Admin Console - open RestrictionGroups Click 'Create New' View hint text below Name field Reported Version Cloud: 5.0.7 Cause After sync the Admin Console to Epi Styling. Workaround Fixed in version 5.0.9