• What is a product feed?

    A product feed or product data feed is a file made up of a list of all the products you sell on your site. For each product, the feed typically contains a product image, title, product identifier, URL, price, currency and product attributes. The product attributes allow Episerver Personalization to understand what that product is and how it can be recommended. An example of product attributes would be: type, size, color, brand. Ideally, the product feed needs to contain all products from your...

  • What is the ideal format for the feed?

    The preferred format is an Episerver Personalization RSS feed, although custom XML and delimited (CSV, tab etc.) files are also accepted. NB: All feed files must be UTF-8 compliant plain text. For more information, please refer to the latest feed specification in this article.

  • What fields are mandatory in the feed?

    The following fields are mandatory: title description pubDate (although in it allowed to be empty) guid link p:imageLink p:price (this field has 3 elements, Unit Price, Sale Price and Currency) category p:stock The names above refer to the Episerver Personalization RSS feed format. If you are using a custom XML or delimited (CSV, tab etc.) file, the values for all of the above elements are still required, although the actual names of the elements/columns in the feed can be different. They w...

  • What fields are optional in the feed?

    The following fields are optional: p:title p:description p:link p:brand p:inStock p:recommend p:tags start end p:recommended p:attribute The names above refer to the Episerver Personalization RSS feed format. If you are using a custom XML or delimited (CSV, tab etc.) file, you can also add optional fields to your feed, although the actual names of the elements/columns in the feed can be different. They will be mapped by our technical integrations team to the corresponding fields in the Pers...

  • How is the feed passed to Episerver Personalization?

    A feed can be passed to Episerver Personalization in 1 of 3 ways: Uploaded to a URL which Episerver Personalization will access at agreed times Pushed to the Episerver Personalization FTP for us to access Placed on your FTP for us to pull the feed from

  • How to keep your feed fresh

    The personalized recommendations on your website and in email templates can’t perform without being fed the relevant information. At least once a day Episerver Personalization will download the product feed which is provided by each of our clients. If you need some information on where this feed is in order to check the below points, please contact our Service Desk at developersupport@episerver.com and we will direct you to the location of the feed we collect from you. There are a few key are...

  • When does my feed run?

    At least once a day Episerver Personalization will download the product feed which is provided by each of our clients. If you need some information on where your feed is located, please contact Episerver Service Desk and we will direct you to the location of the feed we collect from you. The majority of feeds will be run automatically at around 2.00am GMT every day. Episerver Personalization can set up a custom feed run time if you require a more specific time. For example, if you re-generate...

  • Can I increase the length of the product description in the feed?

    Yes you can! Changing the product description length will not impact Episerver Personalization recommendations. The maximum length of the product description should be no more than 1000 characters.   Other fields: Product title maximum length: 200 characters. Should you wish to increase this limit, please contact the Episerver Service Desk for more information.