The issue addressed in 23501 (details below) is still a problem because the fix has a defect.
Site Updates Ektron Version 9.10 SP2, Site Update
Update 9 (December 18, 2015)
23501 - If you use a JQuery version that does not match the version used in Ektron, there may be compatibility conflicts. References to Ektron JQuery have been renamed to not conflict and ensure compatibility.
This will be resolved in an upcoming Cumulative Update post Update 13. Until then, follow these steps to resolve the issue.
*** BEFORE RUNNING *** back up these folders:
- Download and extract the contents of the zip file onto the CMS Server. The .zip includes 2 files: RequireJSFix.bat, fnr.exe
- Edit the Requirejsfix.bat file. Change the appropriate values to point to your site, and change the path to the fnr.exe file (usually, you only have to move this file to c:\ and change the path).
- Run the .bat file as an administrator.