Unable to Login with Active Directory After License Expiration

Service User
  • Updated
Follow

When an Ektron license key expires, it disables the Active Directory Integration.

  1. Request or generate a new license key to replace the expired key.
  2. Login as the builtin user account to access the workarea Settings > Configuration > Setup and replace old key.
  3. Re-enable Active Directory Integration in workarea under Settings > Configuration > Active Directory > Setup.

Comments

0 comments

Please sign in to leave a comment.