When troubleshooting Go-Live or archive issues, a support tech may ask you to clear your perform_action table.
The perform_action table acts as a "bucket," where current actions in the CMS are temporarily stored. For example, if you publish content, the content temporarily resides in the "perform_action" table until the system processes the request. Occasionally, a perform_action table gets backed up. This backup can cause some items to not go live on schedule, or be published in a timely manner.
When requested to clear the perform_action table, run the following SQL script against the database:
delete from perform_action
Typically, this script is run in conjunction with clearing out the asset server table
Please make a backup of the database before executing the above script.